![]() We recommend limiting the movement or uploading of large documents (those over 10 MB). Our satellite internet system is speedy at downloading documents, but you may notice a delay with uploads. Also, service will be spotty north of the Arctic Circle, and will pause while flying over a small part of New Mexico and while the aircraft is being deiced. While you’ll now be able to use the system once your flight departs the gate, you may notice slower internet speeds during torrential rainstorms, while the aircraft is banking, or if there’s snow or ice on top of the plane. Use headphones when listening to music or watching movies. When using free texting, turn your phone to silent or vibrate. ![]() On 737s with basic Wi-Fi, the price varies up to $24.99. Basic Wi-Fi can be purchased for $8 on E175 aircraft. Basic internet service also isn’t available when flying to Hawaii, Mexico, Costa Rica, or parts of Alaska. With this option, streaming and downloading large attachments is not supported. Keep up with email, browse the web or shop online with basic connectivity. ![]() *Note: newly delivered aircraft may operate for a short time without Wi-Fi. Satellite Wi-Fi is available almost everywhere we fly-with the exception of flights above the Arctic Circle in Alaska. Of course, getting online at 500 mph is tricky, so please pardon any brief interruptions in the air. Satellite Wi-Fi allows you to stream, browse and chat on-board with internet that’s more like what you’re used to on the ground. ![]()
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